Cookie Policy

Cookies Policy



The website of SORTEM DELIVERY, S.L. uses its own and third-party cookies. A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a web page, among other purposes, to ensure the proper functioning of the page, allow the User faster access to the selected services, store and retrieve information about the browsing habits of a user or their equipment and even , depending on the information they contain and the way you use your computer, can be used to recognize the user. Cookies are only associated with an anonymous user and their computer or device and do not provide references that allow their personal data to be known, except with the express permission of the former.


According to the EU directive, the cookies that require the informed consent of the user are analytical cookies, advertising and affiliation cookies, except for those of a technical nature and those necessary for the operation of the website or the provision of services. expressly requested by the user.


  1. a) Depending on the entity that manages them, there are own Cookies (those that are sent to the user’s terminal equipment from a computer or domain managed by the editor itself and from which the Sun service is provided) and those of third parties (those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies).b) Depending on the time they remain active, there are session ones (designed to request and store data while the user accesses a web page) and persistent ones (in which the data is stored in the terminal and can be accessed and processed for a period of time). period defined by the person responsible for the cookie – it can range from a few minutes to several years).c) Depending on the purpose for which they process the information they collect, they can be:- Technical cookies (necessary for the use of the website and the provision of the contracted service),- Personalization cookies (which allow the user to access the service with predefined characteristics, such as language, browser type, regional settings, etc.)

    – Analysis cookies (they collect information on the use made of the website),

    – Advertising cookies (they collect information about the preferences and personal choices of users),

    – Affiliate cookies (allow to track visits from other websites, with which the website establishes an affiliation contract).


_ga 2 years The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also tracks site usage for the site analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_ga_SFW6L4TTTD 2 years This cookie is installed by Google Analytics.
_hjFirstSeen 30 minutes This cookie is set by Hotjar to identify the first session of a new user. Stores a true/false value, indicating whether this was the first time Hotjar saw this user.
_hjIncludedInSessionSample This cookie is set by Hotjar to know if a user is included in the data sample defined by the site’s daily session limit.
cookielawinfo-checkbox-analytics 11 months This cookie is generated by the GDPR Cookie Consent plugin. Cookies are used to store the user’s consent for cookies in the «Analytics» category.
cookielawinfo-checkbox-functional 11 months This cookie has been generated by GDPR cookie consent to record user consent for cookies in the «Functional» category.
cookielawinfo-checkbox-necessary 11 months This cookie is generated by the GDPR Cookie Consent plugin. Cookies are used to store the user’s consent for cookies in the «Necessary» category.
cookielawinfo-checkbox-others 11 months This cookie is generated by the GDPR Cookie Consent plugin. Cookies are used to store the user’s consent for cookies in the «Other» category.
cookielawinfo-checkbox-performance 11 months This cookie is generated by the GDPR Cookie Consent plugin. Cookies are used to store the user’s consent for cookies in the «Performance» category.
viewed_cookie_policy 11 months This cookie is generated by the GDPR Cookie Consent plugin and is used to store data, whether or not you have consented to the use of cookies. These do not store personal data.

While you browse our website, cookies from our social networks may be stored in your browser. Next, we indicate the links about the social network cookies that we use on this website:

Facebook cookies, see more information in its cookie policy
Twitter cookies, see more information in its cookie policy
Instagram cookies, see more information in its cookie policy
Linkedin cookies, see more information in its cookie policy
YouTube cookies, see more information in its cookie policy


At any time you can access your browser settings by accepting or rejecting all cookies, or select those that the installation supports and those that it does not, following one of the following procedures, which depends on the browser you use:

Google Chrome (in the Tools Menu):

Settings> Show advanced options> Privacy (Content settings)> Cookies:

Microsoft Internet Explorer (in the Tools Menu):

Internet Options> Privacy> Advanced:


Options> Privacy> Cookies:

Safari, iPad and iPhone:

Preferences > Privacy


Settings> Options> Advanced> Cookies

These browsers are subject to changes or modifications, so we cannot guarantee that they will fully comply with the version of your browser. It may also be that you use another browser not covered by these links such as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access them directly from your browser options, usually in the «Options» menu in the «Privacy» section. (Please consult your browser’s help for more information).


SORTEM DELIVERY, S.L. reserves the right to modify this policy to adapt it to new legislation or jurisprudence.


To restrict or block cookies, it is done through the browser settings.

If you do not want websites to place any cookies on your computer, you can adjust your browser settings so that you are notified before any cookies are placed. Similarly, you can adjust the settings so that the browser rejects all cookies, or only third-party cookies. You can also delete any cookies that are already on your computer. Remember that the configuration of each browser and equipment you use must be adapted separately.

Remember that if you do not want to receive cookies, we can no longer guarantee that our website will work properly. Some features of the site may be lost and you may no longer be able to view certain websites. Also, rejecting cookies does not mean that you will no longer see advertisements. The ads will simply not be tailored to your interests and will be repeated more often.

Each browser has a different method to adapt the settings. If necessary, consult the browser’s help function to establish the correct settings.

To disable cookies on your mobile phone, see the device manual for more information.

You can get more information about cookies on the Internet,

Given the way the Internet and websites work, we do not always have information about cookies placed by third parties through our website. This applies especially to cases where the web page contains what are called embedded elements: texts, documents, images or short films that are stored elsewhere, but are displayed on or through our website.

Therefore, if you come across this type of cookies on this website and they are not listed in the above list, please let us know. Or contact the third party directly to request information about the cookies it places, the purpose and duration of the cookie, and how it has guaranteed your privacy.



Who is responsible for the processing of your personal data?

SORTEM DELIVERY, S.L. is responsible for processing the personal data that you provide us, located at Plaça de la Tecnologia 2, Nave -5, 08223, Terrassa, Barcelona and with CIF B66103847. Telephone 931435470 and contact email [email protected].

What do we use your personal data for?

Information collected through first-party cookies (session and user input cookies) are typically used to track user actions when filling out online forms on multiple pages, or as a shopping cart to track purchases. items that the user has selected by pressing a button, or to customize the user interface when visiting the web page.

The information collected through third-party cookies is as follows:

Through analytical cookies, your browsing habits are analyzed to improve the services provided;
Through behavioral cookies, information is collected on user preferences to manage advertising spaces in the most efficient way possible; Y
Through advertising cookies, the performance of advertisements is measured and recommendations regarding products based on statistical data are provided.

To see exactly the use of cookies, see the table on the use of cookies on this website.

What is the legal basis for the processing of your personal data?

The legitimacy for the processing of your personal data is given by your consent, granted at the time of contacting us, for the use of analytical, behavioral and advertising cookies; For session or personalization cookies, the legitimacy for the treatment is given by the legitimate interest of the provider (responsible for the treatment).

To whom do we communicate your data?

Data will not be transferred or communicated to third parties, except by legal obligation or to the third parties indicated in the case of the use of cookies managed by them.

What is the retention period of your data?

The period of conservation of the collected data is indicated in the table on the use of cookies on this website.

What are your rights?

The rights that protect the user are those of access, rectification, deletion, portability of the same, withdrawal of consent (without affecting the legality of the treatment granted prior to its withdrawal), opposition to treatment, limitation (in certain circumstances) and to file a claim with the control authority (the Spanish Data Protection Agency,